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Customer Testimonials >  
What some of our past customers have to say...

Just wanted to let you know how much I appreciated your counsel and guidance with our addition.  I'll be happy to provide you with the highest of recommendations any time you wish.  Thanks again for all of your help-way beyond the expected.

 

Bill and Pat Sirl

Fenton, Mi

 


 

 

...we enjoy bragging about our house and how great you made the whole experience...

 

How do we thank someone for being exactly what we only hoped existed when we first started thinking about building a home? You have been perfect throughout the entire process of building our home, always having our best interest in mind.

 

We are so truly blessed that we found you to build our home, and we also gained a great friend. Thank you so much for everything Frank; we dont know where we would be without you!


Bryan & Michelle Crandall

New Home - Tecumseh, Michigan


 

Frank, thank you for going the extra mile and making building our house a pleasant experience. We appreciate all of the extra care thet you continue to give.

 

The Kline Family

New Home - Linden, Michigan


 

… a complicated work schedule on my part as an airline pilot, made scheduling construction meetings a challenge. We made it happen with early morning meetings at restaurants, late night phone calls and emails over the weekends, as just a few of the ways we communicated. Frank was always available.

This was our first time building from scratch, and Frank’s leadership and guidance has been exemplary. From the early planning stages he anticipated potential issues, and was able to help us prepare and understand the building process thoroughly. Through out the following stages he was always very informative, offered alternatives and explained options and considerations on things we considered.

Every stage had a report from Frank regarding progress made and issues to be handled. We were always informed clearly on what had been done, and what was going to take place next. Franks expertise is massive. He has the ability to communicate that wealth of knowledge to us as customers, and we always felt that WE were in control. That pertains to every aspect of this experience.

We really felt, and still feel, that Frank had nothing but our best intentions and satisfaction at heart.

We made several changes before start of excavation, and throughout the process. Several times. The last change to the budget was made, less than 2 weeks prior to finishing by my request. Frank helped me keep track of it all through change orders.

Deciding on the location for our house was the slowest and longest portion of our experience. I spent a long time locating and finally picking the location. The day we closed on the mortgage, Frank was standing in a very deserted field in Manchester with a large shovel… Today this is the location of our dream home, a very beautiful house, built by Genesis Custom Homes.

I must say I feel that I have gained a good friend through this experience. It would be my pleasure to answer any questions for anyone considering hiring Genesis Custom Homes.

Sincerely,
Stein & Sherry Stromsoe
New Home -
Manchester, Michigan


They say the proof is in the pudding. In my case the proof is in the addition!

It has been over a year, the addition is GREAT and has met all my hopes and expectations. I can’t thank you enough for all the hard work and for taking on a tough project that so many others were not willing to help me with! Your attention to detail, in-depth explanations of how things would work and all the time you spent understanding my vision for the addition made this a very positive and pleasurable experience. Your persistence in getting all the finishing details completed without any prompting is one of the first things I emphasize when I recommend Genesis. It is a critical part of your service and truly sets the tone for how a client feels about a project in looking back. Only experience with a specific contractor can prove their claim to deliver on this, and Genesis really came through!

Since the finish of the addition project, I hope you know how deeply I appreciate you sharing all your knowledge on the subject of green building practices. As I create the plans for my ideal ‘green’ home I look forward to working with you again to bring that dream home from concept to reality. Your extensive knowledge, endless patience, professional and dedicated work ethic and ability to remain flexible and open to changes have ensured that Genesis will be my first choice for any building I do.

Thank you both for running such a reliable and honest company.

Sincerely,
Lacy Bulterman
Home Remodeling and Equine Facility Expansion - Howell Mchigan

Frank Portelli is a man of integrity who is also an expert in his field. When our house was being built, he promptly addressed all of our concerns to our complete satisfaction. We saw first hand that he is a hands-on builder who does not allow his crews to "cut corners". The finished product is a beautiful, well built home!

Scott and Sheri James,

New Home - Brownstown, MI


 

Building a home takes imagination, expertise, patience, and care. Frank Portelli has these qualities in spades. It is not just that he knows how to build a home, he knows how to build it well, with attention to detail and the buyers interests always at heart. His rapport with clients and contractors and his willingness to handle every concern personally, make him an outstanding businessman. Frank has the qualities that you look for in anyone who is building your dream . . . honesty, intelligence, determination, patience, and kindness. We couldn’t be happier with our home and would like to say, thank you to an outstanding builder.

Larry and Kristi Brown,

New Home - Hartland, MI